Hope into Action Logo

​Fair Processing Notice and Cookies

Scope

This notice applies to all data subjects whose data is processed by Hope into Action: Black Country.

Responsibilities

Hope into Action: Black Country is responsible for ensuring that all potential data subjects have sight of this notice prior to the collection and/or processing of their personal data by Hope into Action: Black Country.

All employees of Hope into Action: Black Country who interact with data subjects are also required to ensure that this notice is brought to the attention of all data subjects, securing their consent for the processing of their personal data.

Fair Processing Notice

Hope into Action: Black Country will use the personal data collected from you for the following purposes:

· to provide the Hope into Action: Black Country Service to you ;

· to answer a query, to register your interest in participating in an event, to sign up for our newsletter, to make donations or any similar feature that would require the collection of personal information.

· to send information which we think may be of interest to you by email or similar technology.

Please note that where you have provided explicit consent for the use of your personal information by Hope into Action: Black Country for marketing use in respect of newsletters, fundraising campaigns, you are granting permission for Hope into Action: Black Country to carry out the above actions/activities .You may withdraw your consent by emailing: blackcountry@hopeintoaction.org.uk at any time and you will be immediately withdrawn from all of our marketing lists.

You may withdraw your consent at any time by reading our Right to Withdraw Consent Procedure.

What is Personal Data?

The EU’s General Data Protection Regulation (“GDPR”) defines “personal data” as:

“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

The GDPR classifies certain data as belonging to “special categories”, as follows:

The GDPR requires that consent is provided by the data subject for all types of personal data, including those pertaining to the special categories set out above and otherwise. Consent must be explicitly provided.

When Hope into Action: Black Country requests sensitive data from data subjects, it is required to confirm why the information is required and how it will be used.

Why does Hope into Action: Black Country need to collect and store personal data?

Hope into Action: Black Country is committed to ensuring that all personal information collected and processed is appropriate for the stated purpose(s) and shall not constitute an invasion of your privacy. We may share your personal data with third party service providers who are contracted by us and we shall ensure that they will hold your personal data securely and shall use it only in order to fulfill the service for which they are contracted. When there is no longer a service need, or the contract comes to an end, the third party will dispose of all personal data according to our procedures. We will never share your personal data with third parties until we have received your consent, unless we are required do so by law.

How Hope into Action: Black Country uses your information

Hope into Action: Black Country will process your data (i.e. collect, store and use) according to the requirements of the GDPR at all times and shall endeavor to keep your personal data up-to-date, ensuring its accuracy and will not keep it for longer than it is required. In some situations, there are set legal requirements for the length of time that Hope into Action: Black Country will retain your personal data but usually Hope into Action: Black Country will use its discretion, ensuring that personal data is not kept outside of our usual business requirements.

We shall never be intrusive or invasive of your personal privacy and shall not ask you to provide data that is irrelevant or unnecessary and we will enact strict measures and processes to ensure that the risk of unauthorised access or disclosure of your personal data is minimised as much as possible.

We will only use your personal data for the following purposes:

· to provide the Hope into Action: Black Country Service to you ;

· to answer a query, to register your interest in participating in an event, to sign up for our newsletter, to make donations or any similar feature that would require the collection of personal information.

· to send information which we think may be of interest to you by email or similar technology.

Please note that we do carry out any form of automated processing or profiling and your information will not be used for any such purpose.

Newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor. As such they have been carefully chosen in accordance with our Data Processing by 3rd Party Suppliers Policy. They have been carefully chosen and comply with the relevant Data Protection Legislation including GDPR. Please note that Mailchimps servers are based in the US which is outside of the EU however an adequacy decision has been reached by the EU that the US offers an adequate level of data protection.

A copy of Mailchimp’s Privacy Notice can be found at the following link:

Mailchimp's Privacy Policy

The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems. Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email by emailing blackcountry@hopeintoaction.org.uk When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (approximately four times a year) newsletter-style emails from us which may occasionally provide opportunities to support the work that we do.

Online Donations

If you decide to make a donation via the website to Hope into Action: Black Country, your personal information will be processed by our third party supplier Stewardship (via www.give.net) on our behalf for the purpose of taking a payment and processing gift aid. Your personal information collected to process your donation is used uniquely for that purpose.

The email address and any other personal information that you submit to Stewardship will not be stored within this website’s own database or in any of our internal computer systems. A copy of Stewardship’s privacy notice can be found here:

Stewardship's Privacy Notice

Franchisor

Hope into Action: Black Country is a franchise partner of Hope into Action: East of England. If you enter into a contract with Hope into Action: Black Country as an investor, partner church or tenant, we will retain your name, address and contact information which may be made available to Hope into Action: East of England. This is solely for the purpose of monitoring the quality and performance of the Hope into Action model as implemented by Hope into Action: Black Country. You are required to consent to your contact information being passed where necessary and relevant to Hope into Action: East of England and to being contacted by them. We will inform you if Hope into Action: East of England has requested your contact information and is likely to contact you. If you do not consent prior to or as part of the contract you are entering into, for your contact information to be used in this manner then we may not be in a position to partner with you.")

Your rights

Under GDPR you have the following rights to which we are hereby drawing your attention:

(a) The right to access personal information and/or amend personal data:

(b) The right to withdraw consent;

(c) The right to amend personal data:

(d) The right to request that personal data be permanently deleted;

(e) The right to strict processing; and

(f) The right to raise an official complaint with the relevant authority;

Should you wish to be provided with further information or exercise any of these rights, please contact us using the ‘Contact Us’ form on the website or by emailing blackcountry@hopeintoaction.org.uk stating your full name and providing us with sufficient information to verify your identity. Please also help us to respond quickly by indicating why you think we hold Personal Information about you and what information you think we may hold. Sometimes there may be a reason why access will not be possible. If that is the case, you will be told why.

Changes to this Privacy Policy

Hope into Action reserves the right to remove or amend this Fair Processing Notice from time to time. If we decide to replace or change it, we will post a new Notice or the changes to this Fair Processing Notice on this page and we encourage you to visit this page frequently to stay informed. Your continued use of the Hope into Action: Black Country Website following the posting of a new Notice or changes to this Fair Processing Notice will indicate your acceptance of the new Notice or these changes, as the case may be.

Cookies

We do not use any cookies on our site.